Terms and conditions

Welcome to the website of the Pharmacy Museum Store !

These Terms and Conditions are intended to regulate the access and use of the website of the Loja do Museu da Farmácia, hereinafter Loja do Museu da Farmácia.

1. General Aspects

The Pharmacy Museum Store is the sole and exclusive property of Farmacoope - Cooperativa Nacional das Farmácias Crl., headquartered at Rua Venâncio Rodrigues, No. 501732330, telephone number +351 213 400 688 (from 10:00 to 18:00 (GMT), from Monday to Saturday) and email address: www.museudafarmacia.pt

Through the address www.lojadomuseudafarmacia.com you can, as a User, have access to merchandising items, until now only available in the physical spaces of the Pharmacy Museum.

2. Use of the Site

By visiting or purchasing the available products, the User declares that he accepts the conditions established on the website of the Loja do Museu da Farmácia.

The Terms and Conditions of Use of the site may be updated without prior notice, so we advise you to periodically read them.

Registration on the site is not mandatory. The User may visit the website of the Loja do Museu da Farmácia anonymously.

The Loja do Museu da Farmácia reserves the right to withdraw or change products and/or services without prior notice and does not guarantee the permanent availability of the website, so it may, for any reason and without prior notice, be unavailable for a period of time. certain period of time.

The website of the Loja do Museu da Farmácia has as its main objective the sale of merchandising products, being only responsible for the information regarding them and that appear on this website. Thus, all hyperlinks that are visited through our website, as well as the use of the information contained in this website by third parties, are not the responsibility of Loja do Museu da Farmácia.

Loja do Museu da Farmácia undertakes to use its best efforts to keep the contents of the website correct, updated and valid. Without prejudice to this effort, there may be situations of errors or omissions of information, or any technical problems that Users may experience when using the website, for which the Loja do Museu da Farmácia cannot be held responsible, namely, technical incompatibilities, technical problems internet connection, device performance, etc.

However, any reported technical failures or interruptions will be subject to the best efforts to be resolved.

The User must be at least 18 years old and must undertake to provide true data when placing an order, so that it can be processed quickly and correctly.

3. Processing of Personal Data

The entity Responsible for the Processing of Personal Data, inherent to the use of the website of the Loja do Museu da Farmácia is Farmacoope - Cooperativa Nacional das Farmácias Crl., hereinafter Farmacoope, better identified in Point 1. of these Terms and Conditions.

The personal data provided by the User will be processed by computer by the Loja do Museu da Farmácia.

By using the Loja do Museu da Farmácia website, the User acknowledges and accepts that their personal data will be processed by Farmacoope.

After the User has adhered to these Terms and Conditions, Loja do Museu da Farmácia collects information when the User registers on the site, places an order, or subscribes to the newsletter.

The User may be asked for the following personal data:

  • Identification;
  • Household;
  • E-mail;
  • Telephone Contact;
  • Taxpayer number;
  • Data required for payment.

When registering on the Loja do Museu da Farmácia website, other personal data will be processed in order to provide the User with a more personalized experience.

  • Interactions with the website
  • Products registered in the shopping list;
  • Products registered during purchase;
  • Products stored in lists;
  • User experience rating;
  • Payment methods used.

The information collected may be used for the following purposes:

  • Process the order or make the purchase at the Pharmacy Museum Store
  • Continuous improvement of the website and the service to the User
  • Disclosure of competitions, promotions, surveys or other information on the site.
  • Periodic sending of newsletters, information and updates regarding products, communications about events at the Pharmacy Museum, etc.

The processing of the User's personal data is based on the lawfulness of the execution of the adhesion contract composed of these Terms and Conditions.

4. Data Protection

The Loja do Museu da Farmácia website has several security measures in order to maintain the security of your personal information when you place an order, insert, change or access your personal data.

The User's personal data will be kept for a minimum period of 2 (two) years and a maximum of 3 (three) years. After this period they will be deleted or anonymized.

As the holder of personal data, you may, at any time, exercise your rights in terms of data protection - right of access, right of rectification, right of erasure, right of limitation, right of portability and right of opposition - through from the following e-mail address: museumdafarmacia@anf.pt.

With regard to the request for erasure of personal data, it is necessary for the User to simultaneously communicate the intention to terminate these Terms and Conditions.

The Loja do Museu da Farmácia will carefully analyze the requests, committing to respond in a timely manner.

If the User believes that their rights have not been respected, they may file a complaint with the National Data Protection Commission (CNPD)

  • Address: Av. D. Carlos I, 134 – 1.º 1200-651 Lisbon
  • Electronic Address: geral@cnpd.pt

5. Cookies

  1. Cookies are small files that collect information and are stored on your device through your browser.
  2. They may be strictly necessary for the functioning of the website, for example, to:
  • identify and authenticate the user; or
  • memorize the user's usual preferences; or
  • allow the user to complete tasks without having to re-enter information (for example, when changing pages or returning, as in the case of form data, shopping basket, etc.); or
  • carry out, allow, facilitate or support communications from/through the website; or
  • provide some functionality that the user has requested; or
  • security of information systems and/or fraud prevention.

3. These cookies will be stored on your device and do not require consent.
4. Cookies can also be used to collect information, for example to:

  • measure and obtain website usage statistics, for example, number of unique visitors, detect search engine keywords, detect navigation aspects such as visit duration, most visited pages or most accessed content (analytics cookies); or
  • adapt advertising and marketing based on your behavior and profile, adapting the ads to be displayed (tracking cookies, advertising, analytics); or
  • third parties, other than FARMACOOPE - COOPERATIVA NACIONAL DAS FARMACIAS CRL, which collect your browsing information through different websites in order to create these profiles (third-party cookies).

5. The storage of these tracking, advertising, analytics and third-party cookies will always depend on your acceptance and prior consent , and this consent can be withdrawn at any time through specific tools and/or your browser.

6. Similar to cookies, tracking pixels, web beacons and other similar tools are images and/or pieces of code loaded when the user visits a website, page or content, but also when opening an email.

7. These tools contain an external link to a tool's server and allow tracking of user behavior to obtain data for online marketing, analytics, but also retargeting marketing.

8. When the user visits the destination website, this operation is recorded and noted in the tool's server log files, which may include various information about the user, namely, the operating system, duration of, or IP address. .

9. The storage of these tools will always depend on your acceptance and prior consent , and this consent can be withdrawn at any time through specific tools and/or your browser.

10. Find out more HERE .

6. Data sharing with third parties

Loja do Museu da Farmácia is committed to protecting user data and not selling, exchanging, or transferring your personal data to third parties.

The data may be provided in situations that justify it, such as collaboration with judicial authorities.

7. Intellectual property

All intellectual property rights of software and content available through this website are owned by Loja do Museu da Farmácia.

The User may save, print or display the contents of this website for personal use only.

The publication, manipulation, distribution or reproduction, in any format, of any content on this website, or any other unauthorized acts that have the same content as their object is not allowed.

8. Sale price of products

The selling price of each product is determined by the Loja do Museu da Farmácia and can be freely changed at any time; changes in the sales price of the product do not affect the order whose reception and acceptance has already been confirmed by the user.

The sales price of the products indicated in the Museu da Farmácia Store includes VAT at the applicable legal rate.

To the indicated sale price are added, when due, the delivery costs of the product – you can consult the shipping conditions at ( https://www.loja-museudafarmac... ).

The sale prices of the products are those shown, unless there has been an error in their indication detected by the Loja do Museu da Farmácia, until they are delivered to the User.

In this case, the User is immediately contacted via email sent to the email address provided by him.

The User can choose to keep his order at the correct price or cancel it.

All products in our store are subject to a price reduction for sale. This promotion always applies from the 1st of January of the current year to the 31st of December of the current year.

11. Payment Methods

The Museu da Farmácia Store provides the User with the following means of payment:

MB WAY and Multibanco Reference.

Payment by MB Way and Multibanco Reference is only available for payment operations carried out in Portugal.

A fee for using the card may be required by the financial institution.